. Returns, Refunds & Cancellations
- Due to the nature of perfumes, attars, and essential oils, products once opened or used cannot be returned or exchanged.
- Returns are only accepted in cases of damaged, defective, or wrong items delivered, provided the complaint is raised within 48 hours of delivery with proof (photo/video).
- Refunds (if applicable) will be processed to the original payment method within 7–10 business days after approval.
- Order cancellations are only allowed before dispatch. Once shipped, the order cannot be canceled.
